At SG Piano Music Agency, we value our customers and we are here to help you feel confident and protected when you look for music teachers under our agency. We understand that there have been black sheeps in the industry who caused some stigma amongst parents looking for private music teachers. While we take pride and are confident in our teachers, we still want to give our clients a sense of security and assurance.
This is why, we came up with the Customer Protection Policy and we are the ONLY MUSIC AGENCY in Singapore who provides this policy.
See Terms and Conditions.
You are protected if:
1) You have paid for the fees for the lessons and the teacher does not turn up for lessons without prior notice.
2) You find the teachers unsuitable.
3) You have disagreements with the teachers and wish to terminate their services.
If you wish to open a dispute, please contact us at firstname.lastname@example.org with the Subject Head
<Open Dispute - (Teacher's Name)>